Xbox One Experiencing Disc Drive Issues - The UpStream

Xbox One Experiencing Disc Drive Issues

posted Sunday Nov 24, 2013 by Scott Ertz

Xbox One Experiencing Disc Drive Issues

It is not unexpected, but it is disappointing: Microsoft's Xbox One consoles seem to be experiencing a disc drive issue. Following last week's PlayStation 4 launch hardware issues, a small number of Xbox One owners are claiming to be experiencing a loud grinding noise when inserting discs into their new consoles.

The noise, described by many as sounding like a chain saw, causes the console to be completely unresponsive to discs. Luckily, the expected way to play games on either of the next generation consoles is through digital distribution, rendering the disc drive issue mostly null.

Now, none of this is unexpected. Launch day consoles have been known for hardware issues for ages. The PS4 has the blue light of death, the original Wii had a series of hardware failures, plus we all know about the extended red ring issue on the Xbox 360. Microsoft has clarified their policy on this console,

Customers have the option for us to send a replacement console right away without waiting until they have returned their old one. This means a customer only has to wait a matter of days, rather than weeks to get back up and running.

At least this is better than the 360 launch, where buyers experiencing the issue were required to send the original console back before receiving a new one. Also, this time around, there are more consoles being produced, allowing many people to return their defective units to the retailer.

Have you experienced problems with either console? Let us know in the comments.


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