There comes a time in every journalist's life where he must admit he is wrong. That time has arrived for me. I am wrong about the iPhone 5. While the phone has done a lot of good for the deployment of more 4G LTE, there has been the scratch and dent fiasco and the Apple Maps disaster that has plagued this product since launch day. I was wrong when I said Apple wouldn't blame the customer for a problem with the device. I apologize, as I should have known better.
This week, Apple has essentially blamed customers for holding the iPhone wrong, again. This time, it's when you want to take a picture. You know the purple halos you're seeing when you take a picture with a bright light coming from off-screen? Yeah, Apple says those are normal and completely expected. Instead of owning up to the problem, Apple has said that you hold the phone in a different manner or angle it differently to get a better picture. In fact, they have said that many small cameras have this problem. Looking through pictures from my Palm Pre and even my five-year-old Samsung A920, I've yet to encounter this issue.
Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources... Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.
An official response from AppleCare rep Debby says that this purple flare is totally fine.
Our engineering team just gave me this information and we recommend that you angle the camera away from the bright light source when taking pictures. The purple flare in the image provided is considered normal behavior for iPhone 5's camera.
So there you have it. Apple's stance on the matter is based solely on the fact that nobody should ever take pictures when there's a big, giant burning star in the sky called the Sun. I've also heard that there is a new trend forming in Cupertino that involves taking photos by candle light only. This is further proof of my belief that Apple is fully complacent with the state of the company and truly believes (and it has been proven) their customers will buy whatever product they put out, even with the amount of problems that have already been shown with the iPhone 5. It is a sad but true fact.
Does this finally outrage you enough to not buy the iPhone 5? Do you already have one and are now regretting it? Vent your frustrations in the comments below.
Article image courtesy of Gawker Assets.