Xbox Live Update May Cause Your Console to Die - The UpStream

Xbox Live Update May Cause Your Console to Die

posted Friday May 27, 2011 by Nicholas DiMeo

Xbox Live Update May Cause Your Console to Die

Remember the update I talked about last week? You know, the one that was going to give us a lot of back-end updates in preparation for some awesome things to come? Well, it appears that the upgrade that would allow the XGD3 format, the one that gives us a 1GB boost to an Xbox 360 disc (and enhanced piracy measures), is actually causing a problem among a number of Xbox consoles.

Older Xbox 360s are locking up when the firmware actually installs onto the game system. Users have been reporting that they can no longer play games after the May 19th update and are seeing error messages like "disc unreadable" or "disc unsupported".

For Microsoft's take and the light of the situation, click the break.

The good news is that Microsoft is going to be replacing any console that is affected by this problem. Oh, and they're also getting a free year of Xbox Live. Those lucky few!

Microsoft has issued this statement on the matter.

Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs. This issue manifests itself a as a unique 'disc unreadable' or 'disc unsupported' error on the screen. We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console.

So those bricked machines will be replaced by brand new Xbox 360 S 250GB devices for the inconvenience. Not too bad for a forced update that has caused the Xbox to not play games. I wonder if my old Elite will be affected by this.


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