Assister is making software assistants easier and safer for all - Show Notes

Assister is making software assistants easier and safer for all

Tuesday Sep 24, 2019 (00:14:53)


For software developers today, if they want to integrate an assistant into their products, they either have to rely on a third-party service, integrate with a general-purpose solution like Siri or Cortana, or limit themselves to the low value add features like FAQs and basic questions. But most developers want more capability - they want the strength of a full-featured system, with the nuance of their software. That is where Assister comes into play.

This system is designed to help software developers implement a natural language assistant into their products without having to spend the incredible amount of time and resources to build the technology themselves. What that means is that they can allow their users to ask questions or, more interestingly, pose complex challenges, in the same way they would ask another person. Imagine if your bank allowed you to ask the app, "How much money have I spent on tacos this month?" instead of looking at a list and filtering by transaction type. Or how about being able to ask Facebook messenger, "When was the last time I talked with Michele?" rather than trying to find her on your conversation list. All of this and more is possible through Assister.

Most importantly, this technology can live within the company's platform. This means that there is no need to transfer data between systems. If the bank were to integrate that question into Siri, it would require them to give Apple the answer to the question to display on your screen. By keeping everything housed within the platform, developers no longer have to share critical information with third parties, protecting your privacy and theirs.

For more information about Assister, or to get a demo of the platform, check out the company's website.

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Scott Ertz

Host, Episode Author

Scott is a developer who has worked on projects of varying sizes, including all of the PLUGHITZ Corporation properties. He is also known in the gaming world for his time supporting the rhythm game community, through DDRLover and hosting tournaments throughout the Tampa Bay Area. Currently, when he is not working on software projects or hosting F5 Live: Refreshing Technology, Scott can often be found returning to his high school days working with the Foundation for Inspiration and Recognition of Science and Technology (FIRST), mentoring teams and helping with ROBOTICON Tampa Bay. He has also helped found a student software learning group, the ASCII Warriors, currently housed at AMRoC Fab Lab.

Daniele Mendez


Daniele is a student at Florida Polytechnic University who is studying Computer Science with a concentration in Cyber Security. In High School, she was introduced to the science and technology world through the Foundation for Inspiration and Recognition of Science and Technology (FIRST), a robotics foundation where students of varying ages can compete through tasks that their robots perform. With help from mentors she met through FIRST, she became interested in programming and developing. Today, Daniele is a special events host for F5 Live: Refreshing Technology and PLuGHiTz Live Special Events and a co-host for both The New Product Launchpad and FIRST Looks.


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