DS Services brings IoT to their clean, delicious drinking water - Show Notes

DS Services brings IoT to their clean, delicious drinking water

Tuesday Feb 12, 2019 (00:07:02)


This year at CES 2019, our PLuGHiTz Live crew was on a mission to find unusual and impressive new IoT products. Although we had a feeling that we would find a few silly products that really had no business being internet connected. But we were quite happy when we were able to find some new and useful IoT adaptations, as well.

DS Services was one of the companies that made this list. For many years, they have prided themselves on delivering safe, great-tasting bottled drinking water to homes and offices across the U.S. They also offer their own brewed coffee beverages and office break-room supplies. And, under the Relyant brand, they offer drinking water filtration systems, equipment and services. Here at CES this year, they are showcasing a new technology that is being added to their reverse osmosis water filtration systems.

These new systems offer some great new features that not only provide excellent service for their customers, but also give the company and its technicians the information needed to keep everything functioning properly, at the highest efficiently possible. Provided are a multitude of data that allows each unit to communicate the parameters of the system to the customer, as well as to the technicians. It measures things like the performance of the membrane and the cold and hot water usage. This information can let them know about things like heavy runs or even compressor issues. All of which allows the company to be more proactive, which in turn can provide cost savings for the customers.

The system can also measure how many gallons are going through the system for timely filter changes. Prior to this, the industry standard has been going out to change the filter every 12 months, whether the customer has used the current one to capacity or not. These new units will instead warn the company that a new filter is needed, whether it's been 3 months or 16, depending upon exact usage. There is also leak detection monitoring built right in. So, in many cases, they will know of a problem with your system before you do and already have a technician dispatched out to get it resolved.

These units operate by sending all data over a cellular network, so there is no concern with any tampering with your personal wireless network. Users have access to their data via a dashboard in their mobile app. DS Services is expecting to launch this new model in April 2019 and they feel it will be a real game changer in the industry. You can find out more by visiting their website here.

Interview by Scott Ertz of F5 Live: Refreshing Technology.

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Scott Ertz


Scott is a developer who has worked on projects of varying sizes, including all of the PLUGHITZ Corporation properties. He is also known in the gaming world for his time supporting the rhythm game community, through DDRLover and hosting tournaments throughout the Tampa Bay Area. Currently, when he is not working on software projects or hosting F5 Live: Refreshing Technology, Scott can often be found returning to his high school days working with the Foundation for Inspiration and Recognition of Science and Technology (FIRST), mentoring teams and helping with ROBOTICON Tampa Bay. He has also helped found a student software learning group, the ASCII Warriors, currently housed at AMRoC Fab Lab.

Michele Mendez

Episode Author

Although Michele has worked in the banking industry full time for many years, she originally went to school with a concentration in communications, advertising and marketing. She began her career in sales and retail management, selling electronics and computers. Her love of all things tech eventually brought her back into the electronics arena three years ago when she started with PLuGHiTz Corporation to help with special events as a Production Assistant. Soon she began to dabble with the audio and video and is loving her role as Producer. She's also one of our content writers and assists with product reviews. Looking forward, she is excited to expand her skill set into editing and helping the company continue to grow.


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