The Best Experience for Customers and Restaurants - Show Notes

The Best Experience for Customers and Restaurants

Sunday Sep 16, 2018 (00:12:53)

Description

It's Saturday night and you're out on the town with a group of friends. You want to have dinner at your favorite restaurant but it's quite popular and they are always packed. So getting a table can be a challenge. You certainly don't want to waste time standing around waiting for a table. On the flip side, popular restaurants want to be able to maximize their table turn over while maintaining that balance of happy customers. We spoke with Jose Mendez, Co-Founder of apptaizer, about their solution to this challenge. apptaizer is a cloud-based solution for restaurants that also provides an improved customer experience by reducing wait times to be seated. It also goes the extra step and assists with everything from ordering to paying the bill.

apptaizer offers a digital platform for restaurant and bar owners who are continually looking for new ways to improve their branding and customer experience. To accomplish this, they have created a direct channel between the business and the consumers that allows them to reduce wait times for seating. It also provides easy ordering and an alternative for splitting the bill between large groups. Sure, there are already online reservations, kiosk ordering at the table and bill pay apps out there. What makes apptaizer so unique and user-friendly is that it combines all of these functions into one, easy to use, app. It also brings users an easy way to find nearby places and get exclusive promotions with its Business To Customer (B2C) advertising platform and business intelligence system.

It's a great way for restaurants to boost sales while also enhancing the dining experience for their customers. It's not just a way for them to simplify the seating, ordering and paying process. While using these features to maximize efficiency, they can also utilize targeted advertising that will specifically fit their needs. All of this saves time and money while increasing customer satisfaction.

Be sure to watch the full interview to find out how Jose and his business partner came up with the idea for this great new app. You can also learn more and keep up with their progress by visiting their website.

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Participants

Scott Ertz

Host

Scott is a developer who has worked on projects of varying sizes, including all of the PLuGHiTz Corporation properties. He is also known in the gaming world for his time supporting the DDR community, through DDRLover and hosting tournaments throughout the Tampa Bar Area. Currently, when he is not working on software projects or hosting F5 Live: Refreshing Technology, Scott can often be found returning to his high school days working with the Foundation for Inspiration and Recognition of Science and Technology (FIRST), mentoring teams and judging engineering notebooks at competitions. He has also helped found a student software learning group, the ASCII Warriors.

Michele Mendez

Episode Author

Although Michele has worked in the banking industry full time for many years, she originally went to school with a concentration in communications, advertising and marketing. She began her career in sales and retail management, selling electronics and computers. Her love of all things tech eventually brought her back into the electronics arena three years ago when she started with PLuGHiTz Corporation to help with special events as a Production Assistant. Soon she began to dabble with the audio and video and is loving her role as Producer. She's also one of our content writers and assists with product reviews. Looking forward, she is excited to expand her skill set into editing and helping the company continue to grow.

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