Tech Support Showdown 2017 Results - Episode 134 - Show Notes

Tech Support Showdown 2017 Results - Episode 134

Sunday Mar 19, 2017 (00:16:29)

Description

This week, Avram Piltch brings us a summary of LAPTOP Magazine's 2017 Tech Support Showdown. Every year, the publication calls the 10 biggest laptop manufacturers, asking common support questions and rates the accuracy and usefulness of the company's responses. This year, some of the results are not just shocking, they are concerning.

Participants

Scott Ertz

Host

Scott is a developer who has worked on projects of varying sizes, including all of the PLuGHiTz Corporation properties. He is also known in the gaming world for his time supporting the DDR community, through DDRLover and hosting tournaments throughout the Tampa Bar Area. Currently, when he is not working on software projects or hosting F5 Live: Refreshing Technology, Scott can often be found returning to his high school days working with the Foundation for Inspiration and Recognition of Science and Technology (FIRST), mentoring teams and judging engineering notebooks at competitions. He has also helped found a student software learning group, the ASCII Warriors.

Avram Piltch

Host

Avram's been in love with PCs since he played original Castle Wolfenstein on an Apple II+. Before joining Tom's Hardware, for 10 years, he served as Online Editorial Director for sister sites Tom's Guide and Laptop Mag, where he programmed the CMS and many of the benchmarks. When he's not editing, writing or stumbling around trade show halls, you'll find him building Arduino robots with his son and watching every single superhero show on the CW.

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