David Twohy is HP Vice President for Global Channels, responsible for Global Channel Partner Services organization. He leads a team of 200+ services sales professionals, and holds a $3B annual orders target.

In this interview, we see how ServiceOne helps HP to be more responsive to customers and service partners. There are over 2300 partners worldwide, and HP wants to enable the partner community to offer an entire lifecycle sales context. For example in Cloud Services, developing a strategy for public and private clouds or burst technology, specific offerings such as Cloud Workshops can be sold by the partner and delivered in.

HP CloudStart is another example: HP and the sales partner can stand up a fully functional Private Cloud service in less than 30 days.

Partners can also set up recurring revenue streams that they have never had before. And, with new awareness and emphasis on mobile platforms, there are opportunities for more partners to use HP enabled resources to be even more responsive to customer needs