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After claiming no problems, bent iPad Pros are experiencing failures

The phenomenon of iPad Pros shipping bent has been well documented, with customers all over the world reporting the issue online, as well as to Apple. Despite this, Apple has taken a bizarre position on the topic. Initially, the company said that any shipping bend in an iPad would cause no problems and is a normal part of the manufacturing process. Later, the position changed, posting a support article that simply explains the unibody enclosure. The part they have maintained, however, has been the lack of an issue.

What happens when you do experience a problem with your bent iPad Pro? Well, one customer documented their experiences trying to get his iPad repaired. He went into an Apple Store, expecting the service that Apple has always advertised from their "Geniuses." However, he was told that, because of the bend, his only option was to purchase a new iPad. He left and went into another Apple Store, only to be told the exact same thing.

While most people might have given up, this customer took an unusual step and used the Apple Support page to request a repair from an Apple Repair center. He sent off the iPad and, on the same day the center received the iPad, was shipped a replacement unit. The repair center made absolutely no mention of the bend, which the customer was never able to see from the beginning.

The fact that Apple has not taken a consistent position on the issue has caused an incredibly negative experience for customers. The company should not require a customer to drive around town, contacting different Apple employees, hoping that someone is going to take care of the problem. In this case, it worked out, but not everyone has the time or patience to fight at this level. It is important to remember, however, that the first response is not always the correct one. Persevere.

FIBARO Walli brings a distinct new look to your smarthome setup (PLuGHiTz Live Special Events)

The Internet of Things (IoT) is the concept that makes the smart home possible, but Z-Wave is the technology that makes it work together. What it means is, no matter what company you buy your products from, if it is part of the Z-Wave Alliance, you know that they will be compatible with one another.

One member of the Z-Wave Alliance is FIBARO, with a visually distinct style of smarthome accessories. While most companies take a very subtle approach to their designs, FIBARO skews the other way, choosing instead to use bright colors and bold designs. The newest addition to their smarthome lineup is their Walli line, a line of round outlets and switches.

Following the company's design language, these products are designed to stand out and look good. Whether you are looking at an electrical outlet, a dimmer, switch, or shutter control, all of the products are circular. Many of the products also feature a lighten ring around the outside, which is also something the company has been known for in their existing wall plug line. They even offer matching outlets for cable, Ethernet, and USB.

FIBARO has also updated its Home Center app. The new version brings with it a much more streamlined interface, designed to make using the products easier. More importantly, and certainly most interestingly, the app has added into it machine learning and analytics. The app is able to learn the user's behaviors and find and suggest new scenes that could improve their daily routine. For example, if you regularly turn on two sets of lights right after unlocking your front door, the app might be able to create a scene for you to automate that process.

The Walli line will be available soon in Europe, with a planned launch in the US in late 2019 or early 2020. FIBARO's other products can be found on Amazon.

Interview by [livedanielemendez" class="UpStreamLink">.

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Z-Wave.Me has products to enable makers to join the Z-Wave movement (PLuGHiTz Live Special Events)

The Internet of Things (IoT) is the concept that makes the smart home possible, but Z-Wave is the technology that makes it work together. What it means is, no matter what company you buy your products from, if it is part of the Z-Wave Alliance, you know that they will be compatible with one another.

One member of the Z-Wave Alliance is Z-Wave.Me, a company that helps to facilitate the development and production of Z-Wave products. Some of their products are aimed at makers, such as the RaZberry, a module that can connect to any Raspberry Pi model and add Z-Wave capabilities to a project. This is great for either an amateur who is learning the technology or making a custom project for their home. It is also perfect for a professional as they prototype a new idea.

If Raspberry Pi isn't your platform of choice, the company also offers the Z-Uno, an Arduino Uno-inspired board that incorporates communication for Z-Wave. They also offer the UZB, a USB-interface for being able to control Z-Wave devices from a computer. For a maker or product designer, these capabilities really open up what can be done accomplished in a short period of time. For installers, Z-Wave.Me offers an altered version of the Z-Uno, which comes in a sealed case to prevent atmospheric and weather damage.

A number of interesting projects have been done using the maker hardware produced by Z-Wave.Me and were on display at CES. For example, a water leak detector, featuring a remote sensor, was built on top of the platform. They also demonstrated an entry control system that uses NFC in the plate to detect a card and sends a Z-Wave command to unlock a door, turn on a light, or any other Z-Wave capability.

The RaZberry module is availabe now for $55. The Z-Uno maker board is available now for $70. The UZB interface is available now for $35.

Interview by [livedanielemendez" class="UpStreamLink">.

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ZOOZ can provide amazing savings on your home power usage and bill (PLuGHiTz Live Special Events)

The Internet of Things (IoT) is the concept that makes the smart home possible, but Z-Wave is the technology that makes it work together. What it means is, no matter what company you buy your products from, if it is part of the Z-Wave Alliance, you know that they will be compatible with one another.

One member of the Z-Wave Alliance is The Smartest House, a dedicated Z-Wave marketplace and makers of the ZOOZ line of smarthome products. The company boasts streamline technology not available anywhere else in the Z-Wave world. The first product displayed is the ZOOZ light switch. This switch comes with a dimmer and can control all the lights in your home from one central hub. There is no need to change out any wiring. Just install the one switch, and every light in your home can be controlled through your Z-Wave system.

Next up is the ZOOZ powerstrip. The power strip comes with five outlets, which can be controlled individually or all together. You can turn off nonessential outlets with the push of a button. The power strip also comes with USB ports for easy charging of your mobile devices. One of our favorite features is that it can issue reports on each of the outlet's power usage. You will be able to narrow down which devices are using the most power in your home. Also, the power strip notifies you through your Z-Wave system when any of your devices are fully charged.

There is also a double plug available. Like the power strip, the double plug measures power usage and notifies you when a device is fully charged. The double plug is a more streamlined choice, with only two outlets instead of five, and still comes with a USB port. The two outlets can be controlled individually or together. An advantage to the ZOOZ double plug is that two of them can fit into one receptacle. The Smartest House produces the only Z-Wave double plug device which is not too bulky to fit alongside another double plug in the same receptacle.

These products make life easier and your Z-Wave system more functional while saving you money on your overall power costs. You can now be more in control of the devices which are using power in your home. You can learn more about the ZOOZ line of products on their website, and you can purchase them directly from The Smartest House or Amazon.

Interview by [livedanielemendez" class="UpStreamLink">.

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Moona can now make struggling with sleep a thing of the past for you (PLuGHiTz Live Special Events)

As many of us well know, getting a good nights sleep can be a challenge. Aside from factors such as unusual work schedules or new parenthood, insomnia is reportedly one of the most common sleep problems. For every person who has a problem with sleep, there is another person with some advice or something they should try to fix the issue. But obviously, it's not that simple. Or is it? The folks at Moona have what they feel is the perfect solution.

Their mission at Moona is to help those who struggle with sleep, as according to their statistics it affects one-third of adults in the United States. And it's not just a matter of people feeling tired all of the time or missing out on things in their lives, which quite honestly is bad enough. But more importantly, not getting an adequate amount of sleep on a consistent basis has serious health consequences, as well. It also obviously can affect relationships and work productivity. For all of these reasons, they've worked to find a better solution and through their research, they found that temperature is actually a key factor in sleep quality. And if this sounds odd to you, just think about how many times in your life you have flipped your pillow over to get to the cool side.

Some studies have shown that lower temperatures in the area of the head and neck actually help people to not only fall asleep more quickly but also stay asleep longer, reaching a deeper level of sleep. It is based upon this research that they developed their technology. Moona is a smart system with a pillow pad that is inserted on top of any pillow. It is connected to a bedside device with a pump that continuously circulates water through the pad to help keep this important head and neck area cooler, and thus allowing for better sleep patterns. Now, they realize that merely having this cooling technology is not enough because it's not a "one size fits all" kind of solution. Every person is different, so along with the cooling pad is the ability to customize the user settings to your exact specifications. You'll be able to set the perfect fall asleep temperature, stay asleep temperature, and even the perfect wake up temperature for you. That's right, you can program it, right from a phone app, to gently help wake you up on the morning by warming up. Temperatures can be customized and preset from 70 to 97 degrees. They have also tested the product for durability, so you will not need to worry about any leaking no matter how restless you are when you sleep.

Moona is expected to retail at $399, but for a limited time, you can get a discount of $100 during their preorder campaign. After you've watched the interview, head over to their website to get more information and order one for yourself.

Interview by [livedanielemendez" class="UpStreamLink">.

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The DoorCam 2 from Remo+ gives renters the security of a camera (PLuGHiTz Live Special Events)

Home security is one of the most consistent technology fields because it is important for everyone. No one wants to live in a scenario where they don't feel safe, both inside and outside the home. The past year has made security outside of the home even more important than ever, with the increase in thefts of packages by "porch pirates." Remo+ has a new camera to make this accessible to everyone called DoorCam 2.

Knowing that someone is at your door is great, but installing cameras or video doorbells is not always possible. For example, if you live in an apartment, you may not even have the ability to place a doorbell, let alone something as complicated as a security camera. You still want to know if someone is outside, either to protect packages or simply to know who is at the door. The new DoorCam 2 requires no special installation, as it simply fits over the top of the door. That means no holes, and no lost security deposit when you leave.

Adding to the ease of installation is that there is no power cable required for operation. The camera can be powered by a battery that will run for up to 12 months. If plugging the camera in is more your style, though, you can power it off of a standard micro USB cable, which comes with the camera.

When someone comes to the door or comes into the active frame of the camera, you can receive an alert on your mobile phone. From there, you can then open a two-way conversation with the person, either to say you're not available, ask them to wait, or tell them to leave.

In addition to DoorCam 2, Remo+ also has more traditional style video doorbells. The RemoBell S, the newest member of the family, is the first hardwired video doorbell from the company. You will have the same type of alerts as the DoorCam 2, based on activity in the field of view. For those whose door faces a neighbor's door, or might have a long field of view, you can customize what field will alert.

The RemoBell S is available now for $99, and the DoorCam 2 will be available starting in April 2019 for $199.

Interview by [livedanielemendez" class="UpStreamLink">.

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Danalock offers flexible access along with superior home security (PLuGHiTz Live Special Events)

The Internet of Things (IoT) is the concept that makes the smart home possible, but Z-Wave is the technology that makes it work together. What it means is, no matter what company you buy your products from, if it is part of the Z-Wave Alliance, you know that they will be compatible with one another.

One member of the Z-Wave Alliance is Danalock, a Danish company that produces door locks that is compatible with Z-Wave technology. Danalock has been in this business for ten years, producing quality home security equipment. They pride themselves on keeping your home safe, even when you are away and with flexible access control. Their exciting new product is a wireless digital keypad that is compatible with their V3 system, which is an automatic lock that can detect your arrival and unlock for you. The new keypad offers wireless versatility and an added way to access the home and can be purchased for only $69 and integrated into your V3 technology, or an entirely new system can be purchased for $149.

There are several advantages to having a wireless keypad. First of all, since there are no wires attached, the keypad can be placed anywhere along the outside of your door, not just on the deadbolt. In this way, you can make your home entrance more aesthetically pleasing. This feature can also increase safety, as the keypad does not have to be in an obvious location. It is not necessary to download an app to work with the keypad, as it functions independently, along with your Z-Wave technology. You need only enter your PIN to gain entrance. Now if you expect guests or maintenance workers in your home, you no longer need to ask them to download an app to be able to unlock your door. Just give them their own PIN, and use your outdoor camera monitor to see that only the correct people are trying to enter your home. No one whom you are expecting ends up stuck outside the door, unable to get inside. It truly offers more flexibility all around.

Danalock is offering the best in technology, making it easier, more convenient, and more aesthetic to secure your home, along with Z-Wave. Information on Danalock products and the products themselves are available on their website. You can get the Danalock V3 and the Danapad V3 now.

Interview by [livescottertz" class="UpStreamLink">.

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SquareOne is a new way to play board games in a digital world (PLuGHiTz Live Special Events)

If you are anything like our team, you really enjoy board games. However, sometimes you just want something new that isn't in your collection. That means going out to a store and buying a game, or waiting for something to be delivered. But, for many games, what you receive has a lot of similarities to other games you have: player markers (or pieces), dice, a board or playing surface. Wizama has taken the common ground between these games and made them digital, for a new type of gaming with SquareOne.

Combining a collection of markers, characters, and cards, all enhanced with near field communication (NFC) with an LCD screen and connected dice, allows gamers to experience their favorite games in a new way, as well as a whole new type of game. For the more traditional, game makers can use the screen to replicate their standard game board. Then, using the connected markers, cards, and dice, can make their gameplay even better.

The really interesting ability of SquareOne, however, is how it can create all kinds of new types of games. For example, using the exact same pieces you are already familiar with, you can play a digital version of air hockey. But, by adding in the NFC-powered cards, you can also play a game that combines the best parts of air hockey and Astroids, called Cosmo Squabble. These are the types of games that used to require something like an original Microsoft Surface (the table version, not the tablet), but now is small enough to be portable.

The SquareOne console will be available for pre-order at the end of 2019, with expected delivery in 2020. The price is expected to be a little less than $500. Right now, they are working to finalize the hardware designed and build partnerships so the console launches with a wide catalog of games. For more information about SquareOne and to follow the product's development, check out their website.

Interview by [livedanielemendez" class="UpStreamLink">.

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PicoBrew makes home brewing safer and easier with the PicoStill and Z (PLuGHiTz Live Special Events)

The craft brew industry has become increasingly popular over the past decade or so. In fact, it has become so popular that more and more people are looking to make beer and spirits at home. Creating your own means that you can create a flavor that is very unique, and can represent you perfectly. However, the process can be difficult because of its intricacy. Thankfully, PicoBrew has a line of products to help make the process easier.

The newest and most distinct is the PicoStill, an attachment designed to fit with the Pico Model C. While brewing beer or distilling spirits, the Pico C is used to heat the liquid being used in the PicoStill. It makes the process of distilling herbs, hops, grains, spices, water, and more almost as easy as making coffee. More importantly, it takes away a number of the dangers inherent in creating alcohol, by automatically separating the methanol. It also allows brewers and distillers to infuse their creations with oils, including hops, herbs, spices, and even rose petals.

In addition to the PicoStill is the Pico Z, a fully automated brewing appliance. It was originally designed specifically for beer but has been enhanced to be a complete beverage appliance. The new model still supports beer, but adds coffee and kombucha to the mix, as well as doubling as a sous vide machine. Using the Pico Z, you can build your recipes through the website, or use a pre-built recipe, and access them on the machine. The most interesting feature is the ability to expand the Pico Z's capacity. This is accomplished through the device's modular design and can support from 2.5 to 10 gallons.

The PicoStill is available now for $349 or paired with the Pico C for $748. The Pico Z is available for pre-order now, starting at $2199. For more information, or to purchase, check out their website.

Interview by [livedanielemendez" class="UpStreamLink">.

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QOLSYS has a better way to easily control all your smart home devices (PLuGHiTz Live Special Events)

The Internet of Things (IoT) is the concept that makes the smart home possible, but Z-Wave is the technology that makes it work together. What it means is, no matter what company you buy your products from, if it is part of the Z-Wave Alliance, you know that they will be compatible with one another.

One member of the Z-Wave Alliance is QOLSYS, a company which has developed a seven inch HD touchscreen that is an all in one platform, called the IQpanel. It eliminates the need for multiple protocols to run all of the smart products within the home. "You'll find a lot of people touting their latest, greatest solution, and many times those solutions are based on a single protocol... We believe that interoperability is very important," says Jeremy McLerran, Director of Marketing.

It is capable of commanding seven different wireless protocols. It can be responsible for your home security system, as well as countless other functions, such as lighting, thermostat control, locking and unlocking doors, controlling garage doors, motion sensors, and communication from different parts of the home. The great part is that almost any systems you may already have in place can be integrated into this system, keeping you from purchasing new, unneeded hardware and software. It can play as big or as small a part within the home as you wish and can be linked by Bluetooth to each family member's smartphone. It is possible to add to its capability by purchasing additional devices as the need arises. Local suppliers offer monthly subscriptions or one-time purchases of the hardware.

The benefits of this technology are countless. The platform has the potential to cut your energy bill in half. It also provides handy monitoring of other rooms in the home, which comes in handy if you have children. There is the capability of having a photo sent to your phone every time a family member enters the home, while you are away. You can order and install the system yourself or have a representative come and install it. Once you get it in place, you'll love all of the extras. Imagine having your phone set to shut down your lights, change your thermostat, lock your doors, and raise your garage door as you are leaving home. All of these tedious tasks and many more can now be handled from one platform, saving you time and the stress of wondering if you have forgotten something.

QOLSYS simplifies the process of day-to-day life and has the advantage of integrating almost any systems you may have already purchased, making it a great deal, which builds on the hardware you may already have in your home. To learn more about all of their products and services, visit their website.

Interview by [livescottertz" class="UpStreamLink">.

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